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Renegade Playbook

5 Database Marketing Strategies You Can Implement Now

Five practical ways entrepreneurs can stay top of mind with the people who already know them: email, VIP offers, customer-list ads, reviews and referrals, and online classes.

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Ask enough entrepreneurs how their database marketing is going and you tend to get the same look a dentist probably gets when asking:

So… how is the daily flossing going?

Everybody knows staying in touch matters.

A lot fewer people actually have a system for doing it consistently.

When I recorded the related No Fear Marketing Show episode, I kept coming back to two reasons:

  1. People are not sure what to say or what strategies to use.
  2. They do not have a system underneath the marketing that keeps it happening.

The software we used when that episode was recorded was called True Partner AI. That platform has since become Renegade CRM, but the five strategies themselves are still a useful starting point.

1. Send one useful email every week

This is not complicated.

And that is probably why it gets overlooked.

A weekly email keeps your name, personality, ideas, and usefulness in front of people who already know you.

It does not need to be a giant designed newsletter.

In fact, simple is often better.

Tell a story.

Explain something.

Answer a question.

Share an opportunity.

Pass along something useful.

The important piece is not turning one email into a giant production.

It is building a rhythm that continues.

2. Give your best people a reason to pay attention

Inside almost every database is a smaller group of people who are especially valuable.

They buy repeatedly.

They refer people.

They are advocates.

They know you well.

Treating those people like everybody else can be a missed opportunity.

Create offers, invitations, early access, events, useful resources, or other reasons to give that group special attention.

In the original episode, I talked about a client selling safes who had inventory he wanted to move. A straightforward offer to the right people helped him clear the inventory quickly.

The larger idea is simple:

If you have something genuinely useful to offer, make sure the right people actually hear about it.

3. Use your customer list in advertising

Your database does not only have to live inside your CRM.

Advertising platforms can support customer-list audiences, subject to their current rules, permissions, and matching requirements.

That gives entrepreneurs another way to stay visible to people who already know the business.

Instead of every ad being an introduction to a stranger, some of your advertising can reinforce an existing relationship.

That can be especially useful when combined with email, content, events, and other touches.

4. Automate review requests — and make referrals part of the conversation

Reviews obviously help build reputation.

But the moment after a positive customer experience can also be a natural point to stay connected.

That is why review requests deserve a system.

When the right milestone happens, the request can go out automatically.

And depending on the business and relationship, that communication can also create a natural opportunity to remind someone that referrals are welcome.

The real enemy here is forgetting.

If you rely on somebody remembering to ask every time, it will happen sometimes.

If you build it into the process, it becomes part of how the business operates.

5. Teach something

Host a class.

Run a Zoom.

Do a webinar.

Invite customers and people in your sphere.

This one intimidates entrepreneurs because “webinar” sounds like a giant production.

It does not have to be.

Think about the conversations you already have with customers.

What are the three problems you explain over and over?

What questions do people keep asking?

What do you wish clients understood before they hired you?

There is your class.

You already know how to have that conversation one-on-one.

The only difference is having it with more than one person at a time.

The strategies matter. The system matters more.

You could do all five of these manually.

But the bigger opportunity is connecting them.

A person enters your database.

They receive useful email.

They see your content.

They get invited to a class.

After working with you, they receive a review request.

Your best relationships receive appropriate offers and invitations.

Now you are not trying to remember five unrelated marketing activities.

You have a database marketing system.

That is the part worth building.

Related episode

5 Database Marketing Strategies You Can Implement Today